Online Booking & Payment Systems

We build frictionless booking experiences with secure payments. From complex availability rules and discounts to PCI‑compliant checkout, refunds and finance reporting — we help you sell seats, sessions and services at scale.

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See our approach

Real-time availability

Pricing & discount rules

Customer authentication & PCI compliance

Reporting & reconciliation

Our four‑step delivery for bookings & payments

A practical path from requirements to reliable revenue.

Plan

Define inventory model (events, sessions, locations), pricing rules, terms and finance/reporting needs. Map customer journeys and authentication requirements.

Build

Implement booking flows, payment gateways (e.g. Stripe), vouchers/memberships and back‑office tools. Integrate CRM/finance systems.

Test

Run usability, edge‑case and gateway authentication tests. Validate refunds, partial payments, vouchers and reporting exports.

Support

Monitor performance and payments, optimise conversion, add features (Apple/Google Pay, instalments) and support finance reconciliation.

Examples of our booking & payment work

Four projects showing how we turn complex booking rules into clear customer journeys with reliable payments…

Photograph of a children's sand pit with play equipment such as buckets, spades and tractors

KOOSA Kids

After‑school & holiday club bookings at scale

We designed a family‑friendly booking journey with complex rules: sibling discounts, childcare vouchers, medical notes and session add‑ons — all with secure payments and parent receipts.

Hero’s advanced system has modernised how we manage services and improved overall efficiency.

Photograph of a large exhibition hall, filled with people

Dyslexia Show

Ticketing, memberships and exhibitor payments

We built an accessibility‑first ticketing flow with timed entries, promo codes and membership pricing. Exhibitors book stands, add services and pay invoices online.

Hero’s technology simplified registration and logistics, redefining how we run the Dyslexia Show.

Inspectre

Booking and payment automation for client inspections

We developed a tailored online booking and payment system for Inspectre to simplify how clients schedule inspections and make secure payments.
The platform integrates real-time availability, automated confirmation emails and secure payment processing — reducing admin time and improving customer experience.

Hero created a scalable, engineer-friendly platform, improving our services across the board.

Masters Historic Racing

Race entries, add‑ons and payments

Drivers register for events, select cars/classes, book add‑ons (testing, hospitality, garages) and pay entry fees. Back‑office tools handle approvals, refunds and paddock allocations.

Hero’s event system centralised paperwork, improved safety and ensured every team had exactly what’s needed.

Ready to improve conversion and cash‑flow?

We’ll map your rules, streamline checkout and connect finance — so bookings land and payments reconcile.

Book a discovery call