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Our four-step MIS/BIS delivery process

A structured approach to managing and transforming organisational data into action.

Discover

Understand organisational processes, key metrics and reporting requirements. Audit existing systems and data availability.

Design

Develop data models, workflows and user roles to ensure accuracy and security across all management levels.

Implement

Integrate systems, automate data updates and build management dashboards tailored to each department or team.

Support

Provide continuous optimisation, training and governance support to keep your MIS/BIS relevant and valuable.

Examples of our MIS/BIS work

Four projects showing how we’ve improved decision-making and operational efficiency with structured management systems…

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Sector-wide data governance and reporting system

We worked with Seafish to design a unified data platform that consolidates fisheries information from multiple sources, improves accuracy and provides leadership teams with consistent national reporting. The system supports data validation, performance benchmarking and secure regional access — helping Seafish standardise and trust their information.

Hero built a reliable, easy-to-use system that keeps our training records on track.

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Integrated management information system for operations

We delivered an integrated MIS connecting operations, logistics and finance — providing real-time operational data and automated performance reporting.

Hero built a reliable, easy-to-use system that keeps our projects running smoothly.

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Business intelligence for production & quality

We created a management reporting layer to track production throughput and quality control — offering leadership instant visibility of trends and continuous improvement opportunities.

The system simplifies tasks, frees capacity and refocuses us on core business priorities.

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Academic MIS for performance tracking

We developed a management information system to centralise student data, attendance and assessment tracking — enabling leadership teams to monitor performance and streamline reporting.

Hero delivered us a management system, under complex circumstances, helping us improve routines and efficiency across the College.