Managed Hosting & Application Support

We provide secure, reliable hosting and proactive support for business-critical systems. From infrastructure monitoring to software maintenance and performance optimisation — we ensure your applications stay fast, secure and available.

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Security & compliance

24/7 monitoring

Application maintenance

Scalable infrastructure

Our four-step hosting & support process

A reliable framework for maintaining performance, security and stability at scale.

Assess

Review system architecture, hosting environment and business requirements. Identify security, performance and continuity priorities.

Deploy

Configure hosting, databases and monitoring systems. Apply SSL, firewalls and redundancy measures for high availability.

Maintain

Manage updates, backups and security patches. Monitor uptime and response times with automated alerts and SLA tracking.

Support

Provide responsive technical assistance, capacity planning and continuous improvement to align with evolving needs.

Examples of our hosting & support work

Recent projects showing how we deliver secure, high-performing and supported systems for long-term success…

Seafish

Reliable infrastructure for sector data systems

We host and support Seafish’s data platforms in a secure managed environment — ensuring uptime, resilience and compliance for sector-wide reporting systems.

Hero built a reliable, easy-to-use system that keeps our training records on track.

SML Group

Client management portal hosting and support

We provide managed hosting and application support for SML Group’s client management platform — ensuring secure data handling, consistent uptime and a seamless experience for global users.

Thanks to Hero our system runs smoothly and reliably .

Photograph of a child's hand holding a pencil, doing a colourful drawing

South East & South West Councils (Fostering)

Hosting and supporting a regional fostering portal

We provide fully managed hosting and application support for the fostering recruitment system — maintaining data security, availability and user support for multiple councils.

Hero simplified and unified fostering enquiries across the region.

Care Digital

Application hosting and SLA-driven support

We deliver managed hosting and support for Care Digital’s healthcare platforms — providing continuous monitoring, system maintenance and SLA-based response for critical services.

Hero’s system is so easy to use – it improved accuracy instantly.

Need hosting that evolves with your business?

We’ll manage, monitor and maintain your applications — giving you peace of mind and performance that scales.

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