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Our four‑step data delivery process

A structured method to turn raw data into actionable insight.

Discover

Assess data sources, collection methods and user needs. Identify reporting requirements and data quality issues.

Design

Model the data structure, define relationships, validation rules and storage. Plan integrations with source systems.

Build

Implement automation pipelines, reporting logic and visual dashboards. Test data accuracy and refresh scheduling.

Support

Provide maintenance, governance reviews and training. Extend reporting as data evolves.

Examples of our data & reporting work

Four projects showing how we’ve helped organisations collect, manage and report meaningful insight…

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Research data management for academics

We designed a relational database and import process to centralise research data — improving accuracy, collaboration and reporting for grant‑funded projects.

Hero built a transformative solution that revolutionised our operations and improved efficiency across the organisation.

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Inspection data & compliance dashboards

We implemented a data warehouse combining site records, inspection outcomes and performance metrics — giving teams instant access to project KPIs and compliance insights.

Hero built a system that just works — simple, compliant and built for inspectors.

Care performance monitoring & insight

We delivered a secure analytics environment integrating multiple care service datasets — helping management measure outcomes and compliance across regions.

Hero’s system is so easy to use it improved accuracy instantly.

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Data platform for visa & case tracking

We developed a structured data model and automated reporting system for immigration case tracking — providing real‑time visibility of workload, SLAs and client communication.

Hero’s support team is outstanding — responsive, clear and always delivering dependable solutions.