Robson Handling Technology is a fourth-generation family-owned UK material handling provider with over 100 years’ industry experience. Developing innovative solutions to address customer handling requirements across industries worldwide.
Robson manages multiple very large machine builds with lots of elements pulled together from many suppliers, requiring a bespoke purchase order system that links in with other existing software.
Hero created an internal application for the management of purchase process flow, from the creation of a purchase requisition through to conversion of an approved purchase order. The application is used to track the receipt of goods into the business with the ability to record inspection and quarantine details about deliveries, and the management of suppliers within the application allows the monitoring of quality and delivery performance with customised outputs giving quick, easy and consistent access to reporting information. Stock and other elements within the business are also managed within the same system and data is connected directly to Sage for accountancy purposes. Access to information is highly customised with ‘no access’, ‘read’, ‘read/write’ and ‘execute’ permissions to data and functionality being set at user role level throughout the entire application.
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